CONSULTANCY
Trying to find the needs of the customer is the duty for every restaurant, is what could be better than a wine list structured in a simple and direct way?
I offer consulting service for wine list all over UK , after having been lucky enough to assemble important wine lists I would be pleased to help anyone who wants to improve and bring news to his restaurant or any other needs about the wine and beverage section.
The service provides, according to your expectations, to
- Assemble the wine list according to the type of local is customers, through a selection of wines by the glass and by the bottle.
- Every month there will be a review to check the progress of the wines and any updates.
- A lesson to the staff to explain the differences between wines and the general knowledge.
I recommend the service for at least three months to see the results in sales.
Having a competent staff ready for any eventuality is essential for the growth of the venue and above all for customer satisfaction.
TRAINING
The training program for the staff consists of sessions of one hour per week for four weeks, through a theoretical and practical program that includes:
- Service on the floor, where i will explain the right way of the mise en place on a table and the attitude on the floor with the customer, the organization and communication with the different departments.
- Approach to the customer, the fundamental key to ensure that the customer finds something different from other places through a simple and direct approach.
- Sales, we will see how to be able to increase sales at the tables through an approach that will put the customer at ease.
- Knowledge and sommelier equipment, knowing what you are talking about and what you have on the menu is one of the fundamental keys to give security to the customer and above all to ourselves.
- Wine lesson, this lesson is about the general world of the wine about the climate, grapes, terroir and the main wine region in the world.